Five9, Inc.
Rank #180Op. LeverageFIVN · Nasdaq · Technology
Five9, Inc. (FIVN) — Rank #180 by gross profitability (GP/assets 0.35) · ROE 5.0% · Piotroski F-Score N/A.
As-of 2026-09-15 · CIK 0001288847 · all metrics point-in-time as of the filing date.
About
Five9, Inc., together with its subsidiaries, provides intelligent cloud software for contact centers in the United States and internationally.
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It offers CX platform that delivers a suite of applications, which enables the breadth of customer service, sales, and marketing functions. The company's platform comprises AI agents, agent assist, workflow automation, AI insights, AI summaries, workforce engagement management, and revenue execution, as well as allows simultaneous management and optimization of customer interactions across voice, chat, email, web, social media and mobile channels, through our application programming interfaces. It also matches each customer interaction with an agent resource and delivers customer data to the agent in real-time through integrations with adjacent enterprise applications, such as CRM software, to optimize customer experience and enhance agent productivity, as well as offers software-as-a-service business model. The company serves customers in various industries, such as banking and financial services, business process outsourcers, retail, healthcare, technology, and education. Five9, Inc.
was incorporated in 2001 and is headquartered in San Ramon, California.
- Industry
- Software - Infrastructure
- Sector
- Technology
- State
- DE
- Filer Category
- Large accelerated filer
- Fiscal Year End
- December 31
- Website
- five9.com
Financials
Strengthening
Direction over 5 fiscal years
- Free cash flowimproving
- Gross marginstable
- Gross profitabilitystable
- Net cashimproving
- Operating marginimproving
- Return on equityimproving
- Share count (dilution)deteriorating
Monitoring diagnostic of business direction — not a prediction of returns.
Each fiscal year is read as-of that year’s own 10-K filing, so nothing restated after the fact leaks backwards. Line items this filer never tagged are omitted. Hover or tap a badge for the diagnostic behind it.
| Fiscal year end | 2025-12-31filed 2026-02-20 | 2024-12-31filed 2025-02-21 | 2023-12-31filed 2024-02-22 | 2022-12-31filed 2023-02-24 |
|---|---|---|---|---|
| Income statement | ||||
| Revenue | 1,149.1 | 1,041.9 | 910.5 | 778.8 |
| Revenue growth (YoY) | 10.3% | 14.4% | 16.9% | 27.8% |
| Gross profit | 632.9 | 564.4 | 477.8 | 411.3 |
| Gross margin | 55.1% | 54.2% | 52.5% | 52.8% |
| Net income | 39.4 | (12.8) | (81.8) | (94.7) |
| Net margin | 3.4% | -1.2% | -9.0% | -12.2% |
| EPS (diluted) | $0.45 | -$0.17 | -$1.13 | -$1.35 |
| EPS growth (YoY) | 364.7% | 85.0% | 16.3% | — |
| Cash flow | ||||
| Operating cash flow | 226.2 | 143.2 | 128.8 | 88.9 |
| Capital expenditures | 25.0 | 42.4 | 31.2 | 52.3 |
| Free cash flow | 201.2 | 100.8 | 97.6 | 36.6 |
Figures are as originally filed with the SEC (point-in-time), not restated, so they can differ slightly from sites that show later-restated numbers. Why point-in-time?