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Five9, Inc.

Rank #169Op. LeverageWatchlistCompare with other stocks

FIVN · Nasdaq · Technology

Five9, Inc. (FIVN) — Rank #169 by gross profitability (GP/assets 0.35) · ROE 5.0% · Piotroski F-Score N/A.

As-of 2026-10-30 · CIK 0001288847 · all metrics point-in-time as of the filing date.

About

Five9, Inc., together with its subsidiaries, provides intelligent cloud software for contact centers in the United States and internationally.

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It offers CX platform that delivers a suite of applications, which enables the breadth of customer service, sales, and marketing functions. The company's platform comprises AI agents, agent assist, workflow automation, AI insights, AI summaries, workforce engagement management, and revenue execution, as well as allows simultaneous management and optimization of customer interactions across voice, chat, email, web, social media and mobile channels, through our application programming interfaces. It also matches each customer interaction with an agent resource and delivers customer data to the agent in real-time through integrations with adjacent enterprise applications, such as CRM software, to optimize customer experience and enhance agent productivity, as well as offers software-as-a-service business model. The company serves customers in various industries, such as banking and financial services, business process outsourcers, retail, healthcare, technology, and education. Five9, Inc.

was incorporated in 2001 and is headquartered in San Ramon, California.

Industry
Software - Infrastructure
Sector
Technology
State
DE
Filer Category
Large accelerated filer
Fiscal Year End
December 31
Website
five9.com

Company Snapshot

P/E and reverse DCF are the primary valuation lenses at this stage.

Market Cap

—

P/E (annual)

—

P/S (annual)

—

P/B

—

P/OCF (annual)

—

Shareholder Yield

—

Employees

2,910

Industry

Software - Infrastructure

Exchange

Nasdaq

9/11

Flags passed

FIVN passes 9/11 quality flags

2 cautions to review

  • CAUTION
    Dilution above 2%

    Annual share count increase exceeds 2%. May be acceptable for high-growth companies funding talent via stock compensation

  • CAUTION
    Disclosure regression

    A previously-disclosed line item is no longer reported — worth checking the filing for why

  • PASS
    Gross margin holding
  • PASS
    FCF not negative from investment
  • PASS
    Revenue not declining
  • PASS
    Operating margin holding
  • PASS
    Free cash flow intact
  • PASS
    Passes safety gate
  • PASS
    No competitive retreat
  • PASS
    SBC not compressing margin
  • PASS
    No valuation convergence

Strengths Sequential beat (rev + EPS)

No data Balance sheet — not counted as a pass.

A count of the 12 warning flags that could be evaluated. Unweighted: colour follows the worst flag.

Quality Profile

Profitability

1/1 pass
GP / assets
0.35
Return on equity
5.0%
Gross margin trend
PASS

Safety

1/1 pass
Balance-sheet safety
PASS
Debt / equity
1.33
Current ratio
4.15×
Net cash
$654.06M

Cash Flow

3/3 pass
Positive FCF
PASS
Cash-backed earnings
PASS
Accruals healthy
PASS
SBC / revenue
12.9%

Growth

1/2 pass
Revenue growth
10.3%
Piotroski F-Score
N/A
Share dilution
18.1%

Operating margin expansion and free cash flow are the primary reads at this stage.

Profitability

Does it make money well?

No warning flags · GP/assets 0.35

Gross profitability (GP / assets)

0.35

Primary signal (Novy-Marx).

10th of 14 SIC 7374 peers

Return on equity

5.0%

Gross margin

55.1%

9th of 14 SIC 7374 peers

Revenue growth (YoY)

10.3%

RPO growth (YoY)

6.4%

Remaining performance obligations growth — RPO > revenue = forward demand building.

Gross margin improving

Margin trend vs prior year.

PASS

Operating Leverage

2022202320242025
Revenue vs COGS
Revenue vs OpEx
Op. Income vs Revenue

Growth

Revenue CAGR (3Y)

13.8%

Revenue CAGR (5Y)

21.4%

Earnings CAGR (3Y)

—

FCF CAGR (3Y)

76.5%

Cash Flow Health

Is the cash real?

No warning flags · FCF 411% above net income

Free cash flow

$201.24M

Operating cash flow minus capex.

Positive free cash flow

PASS

FCF vs net income

410.6%

(FCF − net income) ÷ |net income|. Positive: cash above earnings. Negative: below.

FCF not below net income

Fails when free cash flow is below net income (yellow flag).

PASS

Accruals healthy

Cash-backed earnings.

PASS

SBC / revenue

12.9%

Stock-based comp intensity.

Balance Sheet Strength

Can it survive a storm?

Caution: Dilution above 2% · net cash $654.06M

Balance-sheet safety

Composite anti-fragile check.

PASS

Debt / equity

1.33

8th of 12 SIC 7374 peers (best = lowest)

Current ratio

4.15×

2nd of 14 SIC 7374 peers

Quick ratio

3.47×

Net cash

$654.06M

Cash & equivalents minus total debt.

Piotroski F-Score

N/A

Only 8/9 components determinable.

Valuation

Is the price reasonable?

No warning flags

Capital allocation quality

Composite score

1.0 / 5

Weak
Share count trend
18.1%0/5 Weak
Buyback timing
N/AN/A
Dividend growth consistency(non-payer or broken streak)
0 yr3/5 Good
Net debt trajectory
-17.3%0/5 Weak

Lifecycle Phase History

20202025
Hypergrowth
Startup
Op. Leverage

Price History

FIVN-80.9% · -28.2% CAGRSPY+82.9% · +12.8% CAGR

View full financial statements →

Source filings on SEC EDGAR: 10-K annual reports · 10-Q quarterly reports